The University of Trento promotes the constant enhancement of the quality of its Departments and Centres, study programmes, research, and third mission, using the tools indicated by the AVA framework (internal QA, external QA and accreditation of the Italian university system) and as part of the Quality assurance policy of the University (see "Useful links").

Quality Assurance of Teaching and Learning

The C3A - Center Agriculture Food Environment implements its own quality assurance policy in line with the Quality Assurance Framework of the University and ANVUR’s guidelines.

The Programme Review Panels meet at least twice every year, and draft:

• the Annual Monitoring Report
• the Annual Programme Report (SUA)
• the Periodic Programme Review.

These documents are approved by the board of the Center.

The Joint Student Teacher Committee 

• evaluates the degree of student satisfaction with teaching and learning and their learning experience
• meets to discuss issues related to the didactic
• drafts the Annual report and submits it to the board of the Center

Student Feedback on teaching and Learning

The students of the Department/Centre/School can help identify and address any quality issues concerning academic or support services provided by the Department/Centre/School, and report any inappropriate behaviour, through:

• the student representatives in the Center Board and in other bodies
• the coordinators of their degree programme of the Center
• or by email to c3a@unitn.it. All reports will be forwarded to the relevant person and treated in a confidential manner. The students who have given their feedback will be contacted by prof. Anfora, who is responsible for addressing these issues.

Other university bodies that students can contact are:

• The Student Ombudsperson, who is available to all students and can help with relations with teaching and technical-administrative staff
• The Committee for Equal Opportunities, Well-Being at Work and Against Discrimination, which works to promote and protect equal opportunities and well-being in the working environment among the University’s staff
• The Confidential Counsellor, who is in charge of preventing, managing and helping to resolve any cases of bullying and sexual harassment occurring in the workplace or study environment brought to his/her attention.

For information and suggestions concerning student and support services you can contact:

• Academic and Student Support Services, for admissions and enrolment, tuition fees, study plans, registration for exams, degree award, interruption of studies, withdrawal, transfer to other universities or other programmes
• the International relations division for Erasmus+ and double degree programmes, bilateral agreements, internships and thesis research abroad 
• the Tutoring service for tutoring and student support in the different disciplinary areas, and access to services
• the Job Guidance Office for curricular and postgraduate internships:
• the University Language Centre – CLA, for language courses and tests
• the Test Center for ECDL, GMAT, TOEFL certificates
• Opera universitaria for scholarships, university restaurants, accommodation
• the Inclusion Service for support services for students with disabilities and special needs
• the University Library for library services, loans, e-books and digital resources, dissertation writing.

Research  and Third Mission Quality Assurance

Assessment methods and criteria

The Department uses different instruments to monitor and promote the quality of research outputs produced by its researchers and research groups

Organitation of Quality Assurance

Actors in the Quality Assurance

The Director coordinates the Center's teaching and scientific policies and ensures their implementation, represents the Center, presides over the Board and the Council and enacts their decisions.

Delegate for Quality

The Delegate for Quality promotes the constant monitoring and enhancement of the Quality of Teaching and Learning, Research and Third Mission at the Department, while ensuring constant coordination between University and Department on QA processes and initiatives.
The Delegate for Quality at the Center is professor Flavia Gasperi

Department board

The Council is the collective body of the Department and is the body with overall responsibility for quality assurance.

Actors in the Quality of Teaching and Learning

Joint Student-Teacher Committee

Each Centre has its own Joint Student-Teacher Committee (CPDS, Commissione Paritetica docenti-studenti) and ensures the widest possible representation of students from the Degree Programmes it offers. The Committee:

• monitors the quality of study programmes and of teaching and learning
• identifies indicators for the evaluation of programme performance
• expresses its opinion on the activation of new and/or discontinuation of existing study programmes
• reports the opinions and views of students to their representatives for each study programme.

The members are:

• prof.ssa Flavia Gasperi (president)
• dott.ssa Sihem Dabbou
• prof. Roberto Rosà
• Omar Rota Stabelli
• Flavio Bonetti
• Davide Franzosi
• Gianmarco Petroni

Programme Coordinators

• are responsible for planning and revising the programmes of study
• are responsible for drafting the Annual Programme Report (SUA-CdS), the Annual Programme Reviews and the Periodic Programme Review
• carry out effective monitoring regarding programme performance, ensuring that
• actions proposed during previous reviews are implemented
• learning objectives are periodically reviewed
• programme learning objectives are monitored.
• act in a timely manner to address any issues.

The Programme Coordinators can be found on the contact page of each study programme

Programme Review Panel/Subject-Area Self-Assessment Panels

These panels hold the primary role in the monitoring and conducting the internal review, as they implement the review process. They:

• draft the Annual Monitoring Report
• draft the Periodic Programme Review
• in case of critical issues, propose actions to address them.

Bachelor Degree in Viticolture and Oenology: Stella Grando, Massimo Bertamini, Luca Desideri
Master Degree in Agrifood Innovation Management: Annachiara Berardinelli, Fabrizio Costa, Davide Debole

Student representatives

The main role of student representatives is to report on any problematic issues and suggestions from students relating to improving the teaching and learning experience.
They also ensure full transparency and disclosure of information.
They participate in all review panels and in the Joint Student-Teacher Committee.

The Steering committee of the Viticulture and Oenology degree programme

The purpose of the Steering committee is to strengthen relationships with external stakeholders in the design and evaluation of the course programme.
In particular, as the programme unfolds, the Steering committee:

• examines the opportunity to modify the course programme to adapt it to external and/or internal innovative changes in relation to any issues that may have arisen;
• helps to better identify internship opportunities, evaluates completed internships, and identifies themes for dissertations and theses;
• gives opinions in order to invite external individuals as guests to lecture on professional skills, languages, or work culture.

The Steering committee plays a key role in the evaluation of the course programme, and works to improve it. The committee serves as a point of contact to discuss the level of learning achieved by students, the percentage of success and the time required to complete the course, to establish whether objectives have been reached and if the course programme was appropriate.
The Committee also examines student satisfaction in field placement and their career advancement. Among the tools used by the Steering committee in this phase are monitoring exercises performed by the University and academic associations (AlmaLaurea), and surveys carried out by companies or business organizations.
The Steering committee drafts an evaluation report that it will submit to the director of the degree programme.
The recommendations included in the evaluation report can be used to implement the changes required to improve the programme, and therefore represent the fundamental element for a successful review process.